Multi-actor
That brings together the largest number of actors in a territory.
Community
Engagement
OUR SOCIAL DEVELOPMENT APPROACH AIMS TO DISTINGUISH ITSELF FROM AN OLDER, TRANSACTIONAL RELATIONS MODEL.
Engagement mechanisms
3 PRINCIPLES OF SOCIAL MANAGEMENT
Leveraged
That each actor contributes resources (time, work, capital, land, other).
Co-responsible
That each actor is clear about their role and fulfils it with responsibility.
SOCIAL MANAGEMENT PRINCIPLES
- Inclusion of and dialogue with stakeholders.
- Promotion of government participation.
- Quantifiable and demonstrable social investment.
MECHANISMS AND ENGAGEMENT SPACES
- Work meetings on development issues
- Regular workshops and meetings with community members
- Permanent Information Offices (OIP)
- Participation in community assembly meetings
- Guided visits of the operation
- Information channels (including magazines, newsletters, and radio stations)
- Participatory dialogue processes
- Stakeholder grievance management
COMPLAINTS 2018
Our Permanent Information Offices (OIP) have become a key channel for the communities in our area of influence to raise complaints or make inquiries. We have offices of this type in Abancay, Challhuahuacho, Tambobamba and Mara (Apurímac region), and in Espinar, Ccapacmarca and Velille (Cusco region).
56% of the grievances referred to the lack of payments from Las Bambas contractors to local suppliers, who submitted their complaint to Las Bambas. Through the Contracts department, we take care of following up on these complaints, so that the contractors meet their payment commitments.
IMPORTANT:
We did not register any claim related to the discrimination or violation of the human rights of the indigenous population in the reported period.
We did not register any claim related to the discrimination or violation of the human rights of the indigenous population in the reported period.